Vertere Berlin
Germany
Reviews (4)
We started as a D2C brand but as our B2B business got bigger, we were looking for an easy solution to build a B2B shop that could ideally mirror our D2C shop, had some additional features for B2B customers and wouldn't require manually creating and updating each product from our catalogue. We tried some other (much more expensive) programs/apps that could connect to our Shopify account but we found most of them rather complicated, not really intuitive to use and not really flexible when it came to adjusting to our needs. That's why we were super happy when we discovered SparkLayer because it has all the functions we were looking for, is very easy to use and implement and keeps on improving constantly, eg. when it comes to new functions. However, the best part is their customer service because they are super fast and helpful and came up with solutions for any issue or idea we had so far. As the B2B shop is like a mirror or layer on top of the D2C shop, sometimes SparkLayer requires some creative work arounds, for example when it comes to hiding certain content that should only be visible to D2C customers and we would also love to see some additional functions and improvements, for example when it comes to placing preorders for products that are not launched on our D2C website yet but overall, we are very happy with this app and can only recommend it!
Developer reply ·
Wow - what an amazing review; thanks so much! It's great to hear we've been able to support your B2B growth and resolve some challenges :)
Great support and very good tool for price point. 10/10
Great App for gifts and promotions. Easy to install and integrate it to your Shopify theme by their experts. Customer Service was really helpful and willing to have a look and solve any problem within a couple of minutes. Totally recommended!
Developer reply ·
Hello, Vertere Berlin. We are overjoyed and grateful for your kind words about our services! That note will undoubtedly help us in our efforts to provide excellent customer service! If you have any questions, please contact us via LiveChat or email at support@secomapp.com. We hope to be of assistance to you! Amber Free Gifts - Customer Support Team
Customer Care very fast and responsive. Fixed an illustration issue on our website very quickly.....