Juicy Couture
United States
Reviews (3)
Obsessed with Gorgias! We brought on their AI Agent tools for our customer care team and honestly? It's giving everything we needed. The platform is super versatile and lets us customize literally every detail to match our brand's energy – which, let's be real, is essential when you're keeping things glamorous and on-brand. Our response times are faster than ever (hello, instant gratification!), we're closing out tickets quicker, and our customers are loving it based on our CSAT scores. The AI handles all the basic questions so our team can focus on making sure every interaction feels special and luxe. It took a minute to get everything set up exactly how we wanted, but now it runs like a dream. If you want your customer service to be as flawless as your products, Gorgias is totally worth it. Major recommend!
Developer reply ·
And we are obsessed with this feedback! Thank you so so much! We love hearing that the AI Agent is delivering exactly what your team needs and doing it in style. So glad Gorgias is helping you move fast, stay on-brand, and keep things flawless. We'll keep building to match your energy! ✨
Customer Service from these guys was STELLAR. They made tons of custom edits to the placement and design of the PDP and Cart messaging that will make it much more clear to customers how to maximize the offers. Additionally, they showed me how to further edit myself, which is always helpful. Five stars!
Super helpful. Great customer service! Recommend it for all types of reporting. Thanks for your help!
