SlumberPod
United States
Reviews (5)
Ogi was patient and very helpful. I LOVE that the chat doesn't end after a certain amount of inactivity.
I had a question about the app and was able to immediately schedule a zoom call that same day with Raj. He helped walk me through the process and answered all my questions.
Developer reply ·
Thank you for the wonderful review! 🙏😊
The app is seriously so great (also syncs with Amazon and Gorgias) and the team behind it is amazing. Literally, I never received a reply more than two minutes after sending my messages. Our customer success manager is also so helpful in setting things up for us. SO EASY - especially compared to others we have used in the past. Highly recommend!
Developer reply ·
We're thrilled to hear such positive feedback about our Opinew Product Reviews App UGC! It's fantastic to know that you found the synchronization with Amazon and Gorgias useful and satisfactory. We're also glad to hear that our quick response time and zealous customer success manager contributed to making your experience effortless, especially when compared to other services you've tried. Our team works tirelessly to deliver high-quality service to our users, and knowing it's appreciated encourages us to continue doing so. Your finding our setup easy and giving us a sterling recommendation is highly satisfying. Thank you very much for taking the time to share your experiences with us and recommending us. Your feedback plays a crucial part in our continuous effort to enhance our services. Best Regards, The Opinew Team.
This app made a huge difference in managing being out of stock and notifying thousands of waiting customers via email and/or text message. There are several options for notification from which to choose (who to notify, whether in batches or not, and the interval options for sending the waves of messages -- or choose to send all at once. It also has an easy-to-customize template (and we added html for more options). The customer support is extremely responsive and actually hopped on two video calls with me to figure out options that best suited our needs. Two thumbs up! (And the hype of using "Notify When Available" when stock hits our website WAY surpassed any pre-order business we've had in the past. Will continue to manage notifications this way from now on!
