EzLightWraps
United States
Reviews (4)
It bugs me that even if i answer quickly it always goes to an email even if they are still on the site. I'd like it to be more of a real time app instead of multiple emails back and forth! Otherwise it is very handy to use and have chat on your site and yeah, it is FREE. works well on computer or phone. So - I was giving higher score but dropped it down to a three because reviews are not all legit.
I'm on Etsy, Walmart, Amazon, and my own site but by far the easiest to launch on has been the Grommet. I also think my product is showcased really well - not too many images, just enough to not look cluttered, and a video right on the front page. I've been very happy with the site and customer service when I did have a hiccup. Always heard back within the hour or sooner!
would not recommend, very poor customer service that really seems to not know what they are doing. Only by email, foreign, 24 hr plus delay, has really screwed up my Shopify site and cant get it off (they did the install). Hoping this review might make them take notice and get this done after more than four requests.
Developer reply ·
Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.