Birdies

The app deleted collections from my website without any notice or reasoning. This is not something an app like this should be doing. I reached out to support and have not heard anything. Extremely upset.

Junip was easy to integrate and customize quickly; the team has been open to feedback and product requests.

We use a full enterprise version of Loop, which this app is a part of. We love it. Great UI for customers and CX staff. Self-service workflows and customization that allow for various SKU-level outcomes on the fly. Reliable and detailed event data that is exportable. Constant product improvements, informed by feedback their team proactively gathers. The company has strong partnerships with Shopify and certain 3PLs and CX platforms. It can be pricier than other options, especially for smaller merchants, but the time savings Loop creates for our staff offsets the software costs.

Great, easy-to-use functionality and their support team is always there to assist with more complex requests.

The Rise gift card app has been extremely useful for us. It has helped us enhance our customers' gift card experience adding customizable processes as well as setting up reminder flows that do all the heaving lifting for us. The support team is also fantastic and very willing to hop on the phone and communicate over email to work out any questions.