About my Brain Institute
Australia
Reviews (4)
Good support, helpful and useful. However, there could be some improvements on the application side.
Choong from Hue Apps was excellent. He responded quickly and took initiative right away. He implemented custom changes so the filter worked seamlessly with my theme, including matching the design, before I even asked. That level of proactivity made a big difference. He also suggested thoughtful solutions to ensure the filter met all our requirements. Overall, great service. The functionality is strong, the integration feels natural with the theme, and it has made managing our blog much easier. I highly recommend both the developer and the app.
Developer reply ·
Thank you very much for the kind words. Glad that we can be part of your Shopify journey!
A great app and their customer support is superb! They helped me troubleshoot an issue I had with my theme interfering with their app, and their devs fixed it up for me. Thank you. Hi! Thank you for the good feedback and kind words! It was a pleasure to help you with your request. Should you need additional help, just contact our 24/7 support team. We are always nearby to assist you as soon as possible. Best regards, Dmytro, NexusMedia team.
Great experience so far! From the very beginning the onboarding process has been smooth and incredibly well thought out. Every step felt clear and supportive which made getting started much easier than we expected. A special shout-out to Cara who was an absolute gem throughout the process. She was patient, knowledgeable, and genuinely invested in making sure everything went right. Her guidance turned what could have been a tedious setup into something enjoyable and reassuring. If the rest of the experience continues at this level, we can see being a long-term customer. Their support FAQs are well documented too.