sirwaggingtons
Canada
Reviews (4)
Worst customer support and it's like their job is to make people want to stop using ReCharge. Jon B said he would help and that he cared about my issue but he did nothing to resolve it. It's been 3 days. I'm paying thousands of dollars a year to ReCharge and no one from their team is helping. Customers update their credit cards but ReCharge doesn't update it on their end to use the new credit card. Disappointed. I hope you tell Jon B to improve his customer service
Great app and great experience with customer service on resolving any issues I had along the way. Would recommend as it is also affordable compared to other apps.
Super happy with Optimonk. Their entire customer service team is top notch and they're super helpful and fast to reply. The platform itself is easier to use compared to other pop-up apps. It's much easier to design pop-ups with Optimonk compared to their competitors. I've tried free apps in the past but I still continue to use Optimonk just because creating popups is easier and it's easier to measure metrics. I can see the conversion rates when I'm A/B testing designs. Aside from that, once again their customer service is amazing and these are all the reasons why I would continue using this app. Thank you! 10/10
Developer reply ·
Hi Pardeep, Wow! We’re so blown away by your review. It made our day here at OptiMonk. Thank you for sharing your experience with us, you rock :) Best, OptiMonk Team
Love this app. James, Patrick and the rest of the team were very helpful and fast with fixing and addressing any issues. I really like this app for my upsells and it's affordable! You can create special links to offer different upsells which is super cool. Keep up the great work!