← Merchants

HappyLaulea

United States

Reviews (4)

★★★★★
Shopify

All of our reviews are gone... please help

on Stamped Reviews & Loyalty · Almost 8 years using the app
★★★★★
Shopify

The app is great. A function to send the chat to your email for records would be great to have.

Developer reply ·

Hey, there. Thank you so much for taking the time and sharing this feedback with us. We greatly appreciate the suggestions on developing a search function and the ability to send or forward chats to email, and we'd be happy to pass them along to our development team for future considerations. Thanks again! -Elias, Shopify Support

on Shopify Inbox · Almost 3 years using the app
★★★★★
Shopify

Potential Security Breach Alert: We have encountered a concerning issue where our shop seems to have gained access to conversations from other shops within our account. This has exposed personal information. We're uncertain about any other potential leaks at this point. Urgent action is required to address this situation and prevent further unauthorized access.

on Return Prime:Return & Exchange · 5 months using the app
★★★★★
Shopify

Update 11/27/2021. After updating our site to a newer theme, many of the items did not work with the product customizer. The support is responsive at times and non responsive as well. ----------------------- The team has fixed the issue. If you having a problem where the customization is sold out at check out, please make sure the Item Customization is not modified and set to Archived and Draft. When this is set to archive, it will show that it is Out of stock.

Developer reply ·

Hi HappyLaulea, Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future. `Harish - Customer Success Team

on PC ‑ Custom Product Options · About 5 years using the app