Xo Safety
United States
Reviews (4)
Works great and easy to install. It meshes well with our product review system as well. Seems like great room for growth as well in the future. The developer team asked is for suggestions to add to the notifications. Seems like social media mentions, blog posts, and other stuff may be on the horizon. Check it out in action on our website at www.xosafety.com.
Great features. Verified reviews, review responses, and great customer service. I've only had cause to contact judge.me once, and they fixed my issue immediately. Very happy with the service and price.
Priced for enterprise users - not for Shopify clients. The review engine is nice, but if you want any features it is a MASSIVE jump in price. They make it sound like its an easy upgrade to the useful features - it is not. I am one step above the free version at $25 dollars a month. Just to get the basic feature of responding to reviews, the price goes up 12x. (That's right, an extra $275 a month.) Plus they also charge you for each email sent out after a set amount. (That's right, not completed reviews, just email requests) I am not sure why it costs an extra $3,300 a year just for the basic feature of responding to reviews, but it does. I am sure it's great for Zappos, but not even close to reasonably priced for a small business.
Easy to install, easy to use. This saves us a ton of time, as we used to do upsells manually via email. They contacted us to check in and make sure everything was okay. Once we get our full ad spend going, I think it will be very profitable.