← Merchants

Trial Guides

United States

Reviews (3)

★★★★★
Shopify

I had great help from your customer service tech Jeorge. They were able to quickly get customer reviews uploaded to our website. Thank you Jeorge!

Developer reply ·

Thanks so much for your feedback! We're thrilled to hear that our support team was able to guide you through the review transfer process smoothly. We're always here to help, glad we could make things easier for you! 😊

on Yotpo: Product Reviews App · Almost 8 years using the app
★★★★★
Shopify

Tech support is quick to respond and incredibly helpful! The App is easy to navigate and has made listing products on Amazon easier.

Developer reply ·

"Hello Trial Guides, We are incredibly grateful that you took the time out to leave us this review. Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely. Thanks & Regards. Team CedCommerce!!"

on CedCommerce Amazon Channel · 9 months using the app
★★★★★
Shopify

Unless you have a TON of time do NOT update this app from an earlier version. I would recommend waiting until forced (cross your fingers it won't happen). They will offer a 'free' manual install if you have a customized theme but I don't know about you, but I don't want anyone messing with my theme code (which they don't have any experience with) with no oversight. Overall I'd lump this app in with the general bad IT practices that are far too common with the Shopify community, but that shouldn't give them a pass. UPDATE: I ended up letting them do the modifications on our store after they assured me that they knew what they are doing. Well, once they did the work (totally unannounced) our cart no longer worked (our customer service let me know) so I had to roll it all back. They also left a published test-product sitting around for purchase.

on Bold Discounts ‑ Flash Sales · 11 months using the app