← Merchants

Parlay

United States

Reviews (9)

★★★★★
Shopify

I had an issue with Evey and it was very frustrating. Not only did Shopify help me get in touch with their company but Lauralynn, from Evey, personally called me to clear up the confusion and walked me through setting everything up correctly. Their platform is the best ticket platform in the marketplace. The app works effortlessly and it is easy to use. They have a Check-In app for live events that is worth the subscription alone. I want to thank them for correcting my situation with urgency. It really does make me believe they care about their customers.

Developer reply ·

Hey there Parlay team! Thank you for sharing such a thoughtful review. We're so glad Lauralynn could personally step in and turn a frustrating experience into a positive one. It's great to hear the platform, and especially the Check-In app, is making a real impact for your events. Your trust means a lot. If you need help with anything else, you know where to reach us!

on Evey Events & Tickets · Over 2 years using the app
★★★★★
Shopify

OMG! U rarely find an app where the customer service is sooooo great that even if you didn't want to use the app, you use it anyway because you know you won't find customer service this good with other apps. Well, that's how I felt about Cowlendar Customer Service! I haven't used the app enough yet to know how good it works with my site but I can tell you this.... their Customer Service is miles ahead of all the others. Thank you guys for your patience and your kindness to help me get started. They literally helped me for almost 3 hours, off and on, and was there IMMEDIATELY every single time I asked a question. THEY ARE AWESOME!

on Appointment Booking Cowlendar · About 7 hours using the app
★★★★★
Shopify

It doesn't matter what app you get on the Shopify Marketplace, unless the Developer is willing to work with you - they are all the same. However, the Developer of Tevello is hands down... THE BEST! He has been hands on with me to help make my Community first class. He goes above and beyond to help and he ALWAYS replies. THIS is the kind of Customer Service that wins a client for Life!!!

on Tevello Courses & Communities · 3 days using the app
★★★★★
Shopify

This is the first time I have EVER posted a negative review. I have had this app on my site for over a year and I can not upload any images from my phone. I have contacted Support several times to never get a reply. It seems to be an issue with all Android phones. I have tried Apple phones with no issue. Both my Samsung Fold and Flip... neither one can post on this site. It is insulting that they continuously charge me every month but can't even reply to an email. They will more than likely reply to this with a series of "to dos" but trust me I have done them all. I have sent a message through your customer support page. I have all my permissions turned on in the phone. You name it, I have thought of it. I have had more than 10 people to test and all the Samsung phones have an issue posting.

on Shopicial ‑ Community Forum · Over 1 year using the app
★★★★★
Shopify

The customer service is FIRST CLASS! Section are really good and they will spice up the presentation of your platform. Rio was very polite and even gave me a reward. Above it all, I am very pleased with the coding and the presentation of his features. Took my site to another level!

on Puco Sections: Theme Sections · About 1 month using the app
★★★★★
Shopify

The support team is great! I had a small issue and they worked it out for me in no time. Thanks for such great plugins!!! Awesome team here and the plugins look great on my site!

on Section Store: Theme Sections · About 2 months using the app
★★★★★
Shopify

Their platform is flawless and the customer service is FIRST CLASS. Quick replies, very patient, and very supportive through the setup process. Very good company!

on Omnise ✧ AI Page Builder · About 3 hours using the app
★★★★★
Shopify

Melissa did a great job helping me. Everytime I have needed help the customer service responds PROMPTLY. Sometimes, within minutes. First class customer service and very good app to use!

on Shopney ‑ Mobile App Builder · About 2 months using the app
★★★★★
Shopify

Customer Service is AWESOME! I have hit them up several times and I don't think it has ever taken them more than 10 minutes to reply in the Chat. I had a problem on Christmas Day and the guy who made this app walked me through it step by step on Christmas. I wish my downloads could be downloaded from within my site instead of an email link. That is the ONLY downside to this product. Other than that, it is first class and I highly recommend this guy because he is really nice and supportive and very very understanding! This app is not being run by a major company. From what I was told, the app builder stepped out on Faith and built this thing on his own and he operates the customer service alone. AMAZING!

on Digital Downloads & PDF ‑ BIG · About 2 months using the app