SafetyGloves by HexArmor
United States
Reviews (3)
It took longer than expected to get up and running. Customer service was difficult to work with and we found the user interface to not be as intuitive as other platforms we have used. Just too many kinks here to really recommend. If our experience changes with time I'll update the review. But for now, we are disappointed with the switch.
Developer reply ·
Hello SafetyGloves team, We're sorry to hear that you've had a negative experience with our app. We understand how frustrating it can be when things don't work as expected. We take our responsibility to provide quality service seriously, and we appreciate your feedback. Regarding your comment about our customer service, we want to assure you that our team is here to help you. We have been trying to reach out to you via email, but we haven't heard back from you. We want to work with you to find a solution to the issues you're experiencing. Regarding your comment about our backend, we'd like to investigate further to see what might have caused the issue. Can you provide more information about the specific problems you've been encountering? We want to ensure that we fully understand your concerns so that we can work towards finding a solution that works for you. Thank you for your patience and understanding. We're committed to providing you with the best service possible, and we look forward to resolving this issue as soon as possible.
A really terrible experience. Already having a Microsoft Ads account, I tied signing in. You can not. You have to make a new account, so I did with my existing account. I gained access but Microsoft converted my account to the wrong type of account. Apparently, there are three different kinds of Ads accounts. After several hours with support, my issue was unresolved. A great example of why nobody uses Microsoft products.
Developer reply ·
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
This app helped me accomplish exactly what I needed to in regards to adding Prop65 pop up warnings to my online store. Support was responsive and very quick!