VisiVite
United States
Reviews (5)
This app is a complete scam. They download it, it doesn't work. They tell you that you need to upgrade. Ok, I upgraded. Then they tell you their developers need to modify something. It's been 2 months and the app still will not work. Their customer service team is terrible. They just waste your time on purpose. I talk to them every night and they still just say they're working on stuff. Joy specifically has completely wasted my time. If you download this app, you'll end up chatting with Joy while the app is never fixed. Good luck. After 2 months, I'm cancelling this app.
Developer reply ·
Thank you for sharing your experience with us. We truly apologize for the inconvenience you've faced with our app. However, it seems like there are quite some misunderstandings here. The feature of Hide Products you'd like to use was on another plan and that's why it wasn't working. Since you upgraded your plan to higher one, our team has tried our best to come up with a solution within 24 hours. Our team has tried our best to support you so far, even work over time to assist you with the case. Thus, saying our app is a scam doesn't seem fair to us. Additionally, the app is still active on your site so hopefully we will have the chance to help you utilize our app the best for your business and revise your experience. Again, thank you so much for your feedback. If you might have any concerns, don't hesitate to contact us at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Helpful customer service. Good app. Pretty easy to setup and get started, then once you get the hang of it you can customize. Hopefully this drives some additional sales.
Developer reply ·
Thank you for your great review and feedback🙏 Our support team is always ready to help 24/7😎
Good reviews drive sales. Stamped.io is easy to use with prompt technical support. Best of all, Google "sees" the reviews.
Superb. Integrates chat and email in a single hub that can be used by multiple agents, avoiding the mayhem of trying to share multiple accounts to answer a customer question. Beautifully designed back end and exemplary technical support. Also has a great mobile app.
Intuitive, easy app with superb support. We have several combination products in our store, and Bundles allows us to sell these combination products that are customer favorites.
