Helen Jon
United States
Reviews (6)
Today I had the pleasure of having Lisa provide support regarding Smile's integration with Klaviyo. Klaviyo has updated their API situation, and I wasn't sure what needed to be done with Smile. Not only was Lisa's support timely and helpful, she actually did make me smile with her lovely personality. Great way to end the week!
Developer reply ·
Thanks so much for taking the time to leave a review, so happy that you are having a great experience :) Thanks for the kind words - Jade <3
Although this app isn't the easiest one we use, it works perfectly for us and the customer service is fantastic. Specifically, Irfan was very helpful as we work to update our site to Shopify 2.0.
Developer reply ·
Thank you so much for your review. We are happy to hear that Irfan was there to help with your updates. Thank you for choosing Bold!
As so many others have said, this is easy to initially set up, but the editing is atrocious. Google disapproved many products. I've wanted to go in to make edits, but there is no way to filter, so every product we've EVER had in our store shows up--not just those that are currently available. SO TEDIOUS.
Developer reply ·
Hey there, Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing setting up and filtering your products. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns. Jason | Shopify
We are getting great reviews from this app, and the customer service team (especially Louis) have been very helpful.
My company uses this app to ship all our domestic web orders using our FedEx account. I like how it can be set up with a zebra printer and the labels are automatically printed and sent to the printer from any computer. The batch order printing saves us a lot of time.
