Gin Amber Beauty
United States
Domain and emails come from public search results and may be outdated. Terms of use
Reviews (8)
Simple and I love how dedicated the developers are to providing immediate support and resolution to issues! Would highly recommend this app for your shop in terms of promos. Thanks, Team! Huge shoutout to Yavor! Thank you so much for your wonderful review! We're happy to help and we look forward to working with you in the future.
Overall a wonderful and simple app to use, extra points as they are very responsive and the resolution is swift
Customer Service is non-existent. Clients see only a white screen when trying to check out. The app itself is defective.
Developer reply ·
Hi Gin Amber Beauty, We're very sorry to hear that you're experiencing this issue with our payment gateway and want to make this right for you! We've sent an email to the address tied to this Shopify store so that we can begin providing you with steps to resolve this issue. Alternatively, our live Merchant Support team can also be reached via phone call at 844-552-7620 Mon - Fri, 8 am to 5pm, and 24/7 via the live chat linked here: https://www.klarna.com/us/business/merchant-support/
Love their CS Team and how they are fair when it comes to rewarding. There's a balance between giving benefits to the company and to its clients. Awesome work!
Developer reply ·
Hey there! Thanks for your review. Sorry to hear that you are experiencing an error. We have just reached out via email to help get to the bottom of this.
From the below I'm not sure is it works. We need to make sure that only if customer selects "Accept all", or "Tracking" it would then fire the adroll pixel script (or image). How to ensure that. Also, why even on premium section it (this plugin) is full of your spammy ads. Looks cheap. Here are some tips to make sure your custom consent banner works effectively with AdRoll. - Consent must be given before the pixel fires. - Be visible and easy to read. - State that cookies (technology) are being used for the purpose of advertising. - Mention "NextRoll". - Custom Consent Banner must be IAB TCFv2.0 compliant. - Have similarly sized and located accept and decline buttons. - Enable visitors to easily change consent settings. - Collect consent prior to collecting more visitor data.
Developer reply ·
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate it if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
From Supercharify PWA/AMP Error reporting tool (says this app is broken): Error Error: TypeError: Cannot read property 'name' of undefined at https://shopify.privy.com/widget.js?shop=gin-amber.myshopify.com:3:167887 at https://shopify.privy.com/widget.js?shop=gin-amber.myshopify.com:3:352434 at dispatch (https: [truncated]
Very fast customer service! I have a custom theme and they were able to help out. I just installed the app. so far so good :)
I think I have just found gold. The App is amazing and the customer support is even better. We are extremely happy with Helpful Crowd
Developer reply ·
Thank you for the feedback. It's greatly appreciated! We're keen to see what more gold we can find together... by helping you grow your business faster! Welcome again to the HelpfulCrowd community of fellow minded gold diggers ;-)
