Black Swan Boutique

Wish I Had Found This App Sooner! I just started using this app a few hours ago, and I already LOVE IT!!! Shopify Support recommended it when I was looking for a way to create two tiers of complimentary gifts for my boutique’s 10-year anniversary promotion, and my Shopify Support advisor (Noel J.) even mentioned it was a personal favorite, which immediately gave me confidence to try it! From the superb customer service to the app itself, I have been incredibly impressed! Customer support (Bella) was extremely fast, with virtually no wait time. She was so helpful getting everything set up exactly the way I needed. The fact that the app is FREE makes its capabilities even more impressive! It was easy to create my complimentary gift promotions, and I love how much flexibility the app gives me. As a small business owner, finding an app that is easy to use, does exactly what I need, offers excellent support, AND does not add another monthly expense is such a win. I only wish I had discovered it sooner! Highly recommend!

I had an excellent experience with the Mailchimp app support team through Shopify. David went above and beyond to help me troubleshoot a syncing error that had been causing issues. He was patient, knowledgeable, and took the time to walk me through the problem until we found a solution. His expertise and guidance made the entire process much less stressful. What really stood out was that David also took the time to ask for my feedback and whether there were any updates or improvements I'd like to see in the app. That showed me the team genuinely cares about listening to customers and continuously improving the user experience. When our chat was unexpectedly disconnected, Mary quickly stepped in and reconnected us so we could continue without missing a beat. I really appreciated the seamless support and teamwork. Thank you, David and Mary, for the outstanding customer service. It's reassuring to know there's such a dedicated team behind the Mailchimp app that truly values its customers and is committed to making the experience even better.

Very user-friendly and great customer service with quick response to chat requests! I love this app! Lisa went above and beyond to help me figure out a solution to a problem! Very creative and provided screenshots (I am a visual learner)! Exceptional customer service! Thank you, Lisa!