Yarn Folk
United States
Reviews (5)
Fantastic support, and this app supports my inventory tracking objectives by transforming the cart to show the individual items. I can track performance of component classes in a way I haven't been able to previously! Did I mention the excellent support?? If I don't know how to structure something, THEY DO, and give clear directions on how to proceed.
Developer reply ·
You made our day! Thank you so much for this wonderful review! 🌟 We’re so glad to hear the app is helping you stay on top of your inventory and giving you new insights into your components. That’s the kind of difference we love to make! Your shoutout to our support team means a lot. We’re always here to jump in and guide you so you feel confident every step of the way. Thanks again for being part of our community. We’re excited to keep supporting your success! 💕
Better Reports continues to make my Shopify experience better! The ability to request custom reports is clutch. This is one of my two absolutely key apps.
I have been a customer of Webgility for the last several years, relying on the app to sync my online Shopify store with my brick and mortar sales, with Quickbooks POS as the master data. Upon Intuit's discontinuation of Quickbooks POS, I elected to migrate to Shopify POS. I am maintaining my accounting data in Quickbooks Financial. Faizan Sheikh has been very helpful in walking me through the process of switching the primary direction of the data flow, and has been very patient with my MANY questions, and thorough in his answers. I look forward to becoming more comfortable with the new data flow, and feel confident that I have quality help at hand if something is not working as I expect, or if I have any additional questions. Webgility's technical support has been the most accessible and porfessional I've experienced.
Update: 1/5/2023 After a frustrating start to getting a significant issue resolved, Mudasir stepped in to help decipher why data was being overwritten. His magic touch resulted in not only the problem getting solved, but set the stage for making sure it doesn't resurface. My most recent interaction with Nehal provided insight into why an unexpected inventory issue occurred, and gave me the added understanding that it was not likely to be an ongoing issue. The Webgility connection between Shopify and Quickbooks is stable, and the support team does a great job.
For maker stores, Bundles provides the ability to offer customers everything they need for a project, with the ability to offer multiple sizes. With the addition of automatic weight calculation, listing kits for sale is even easier. Easy to learn, easy to use, and excellent product support.
