MX Wholesale UK

We had a very disappointing experience with Order Tracker. We installed the app on a trial account, configured the settings and were comfortable knowing the trial version was limited to 5 customer communication updates per month. The plan was to evaluate the app and then consider upgrading to a paid subscription if it delivered value. However, a few days ago, Order Tracker updated the tracking information on 9,553 historical orders, most of which were orders from several years old. This resulted in customers receiving unexpected notifications about long-completed orders, creating significant confusion and a substantial amount of unnecessary work for our customer service team. We attempted to contact support via both the in-app chat and email but have still not received no response. We've since removed the app. Hopefully our experience helps other merchants avoid a similar situation. Hi, and thank you for the honest feedback, I'm truly sorry for the disruption this caused you and your team. This was our fault. A sync issue updated tracking on historical orders and triggered notifications on old, completed orders. It was system-generated and unintended, unrelated to your trial limit. We've since fixed the root cause: customer notifications are now strictly limited to recent orders across the whole app, so this can't happen again. I also apologize for the slow support reply.

We started using MD Partial Offline Payments for our store and overall it’s been a very useful addition. The app does exactly what it promises. The app director & developer has been very helpful to address our requests for enhancements and additions. Overall, the app fills a gap in native functionality and is a solid choice for merchants needing manual control of part payments.

On opening the app displays Application Error!

Excellent and easy to install. Additional feature request was approved and expecting to be added in 1-3 days

We’ve been using Rapid Search for our wholesale store and it has made a huge difference to our product discovery and customer experience. With a large SKU base, fast and relevant search is essential. Rapid Search handles this brilliantly. Setup is straightforward, and search results feel much more intelligent compared to default. Big shout-out to the support team too offering custom solutions tailored to our usage. That level of service keeps us loyal. Highly recommended for anyone serious about improving search performance and conversion.

Rock-solid B2B pricing at scale. Excellent support! We moved to Clay B2B after outgrowing our previous wholesale discount app, and it’s been a clear upgrade. We run a large catalogue and multiple customer tiers, and Clay has handled our pricing logic cleanly without slowing down operations. Clean admin UX. Fast to set up price lists and rules, fewer restrictions than our old app. Responsive support. Fast, clear answers and quick fixes when we flag edge cases. We’re mid-rollout and early results are solid. If you’re moving from a generic “wholesale discount” app and need something stable, fast and support-led, Clay B2B is a safe bet.

Just brilliant! Big thank you to Taral Mehta and the entire technical team at Simprosys. The people behind this app are awesome! When my account was suspended they patiently and diligently helped me to identify the errors and helped fix them all! Data feed is great and easy to use too

Highly reccomend. Great app and excellent customer support who very quickly responded to our requests and helped customizing our invoice template.