ZONE3
United Kingdom
Reviews (9)
We've been really impressed with the level of support from the Yotpo team. As a small business without dedicated technical resource, it's reassuring to know that whenever we reach out, for Reviews or Loyalty, we get a helpful response either on the spot or via email. It's also refreshing to be able to speak to a real person when the AI agent hasn't quite resolved the issue. A special mention to Vien Saints E, who has helped us on multiple occasions with some tricky DNS record issues. The patience and quality of support have been outstanding, thank you!
I had high hopes for this app - i really wanted it to be the holy grail of attribution analytics. However, the app doesnt work - i receive an error message when trying to access it. I have reached out to support and received no response so can only assume it is no longer supported.
Very good app, support is usually very quick and helpful!
The idea behind the app is good but it has a long away to go. If you have mens and womens version of the same products you have to combined descriptions, images and key features even though they will differ. It will be better if the toggle reloads the existing combined product page with the unique images and copy
You can add up to 30 products but only 3 with options seems very random? I am having to consider getting another app because of this limitation
Developer reply ·
Hi Zone3, thank you for your feedback. We recently shipped an improvement to allow repeat bundle options such as size and color to be combined (https://changelog.shopify.com/posts/combine-repeat-bundle-options). Combining bundle options frees up additional options. Please take a look at the feature. We would love to hear your feedback on whether this improves the first issue you mentioned. Thanks, Shopify
Really great support, thank you very much.
Excellent and flexible feed, and support which is second to none. We have used this app for a while now and whenever I have an issue, or need support or advice, the team always go above and beyond to get it sorted.
PCFB Has honestly been incredible for us as a store creating forms. The customer service is stellar and they will even help with custom requests like coding a form into a banner. Sarah from the CS team was super helpful and friendly and absolutely needs a hefty pay rise!
