The Ivory White
Spain
Reviews (4)
Anes from the Support Team solved my problem with 404 urls very quickly! amazing customer service and I hope this app will help me to have more control over my urls
I used this app last year and it was great. The only reason I decided to uninstall was because at the time I didn't have many customers. Today I noticed some code was left from the app and got in touch with their support team. They attended me immediately, and even though I am not their client anymore tried to solve the problem within minutes. Amazing customer support, if one day I decide to start collecting reviews again it will be with Opinew
I had a free trail that I cancelled in order to purchase their personalized plan and get in touch (and pay for) their expert. But I was CHARGED even though I cancelled my subscription, and I never got a reply from their team regarding this. And regarding the app, it did not improve the speed of my website at all. So I highly recommend looking for a Shopify expert to help you improve the speed, this app is a total scam and they couldn't care less about their customers. Hi Vesna, Here's Lynn from the Swift team, I'm so sorry to hear about your issue. Firstly, I sincerely apologize for any inconvenience this may have caused you. We have checked all emails and haven't received your message about the Expert service. Besides, I sent you an email to your email, theivorywhiteofficial@yahoo.com, to support you about the charge you got after canceling the subscription, but I haven't received your response. I want to assure you that we take your concerns seriously and we're committed to resolving this as quickly as possible. Please check your email and get back to me there. Thank you so much for your time. Regards, Lynn Regards
I have been using this app for more than a year and it has helped scale my business and increase revenue in a variety of different ways. It's an all in one platform and the best part is that the customer service is very kind and diligent so even if it looks complicated in the beginning - since there are many different features, you will get the support to set everything up.