Arte Italica
United States
Reviews (6)
Great customer service to find our issue. Ivy was great to explain and fix our issue.
Incredibly easy set up even with my custom theme. I had a slight display issue due to my theme and support fixed it right away! Fantastic app, fantastic support team. Thanks Adam!
Easy install and very easy to use, has been really useful for helping customers, upselling, and getting feedback on our site
Getting any kind of tech support is very difficult and often unresponsive. Product categories are a nightmare to find and assign. Everything from looking up orders and payouts to managing inventory is incredibly cumbersome and seems designed to frustrate us as merchants.
Developer reply ·
Hey there, Chris here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns. Chris | Shopify
A great solution for Search that was so easy to set up. When I needed help with a small graphical issue the support team was quick and incredibly helpful. Thanks so much!
