True Beauty Lashes
United States
Reviews (7)
Grateful for this team! I had an urgent situation that needed advanced codes created within hours and not only did they make sure they were set up correctly, but also stayed with me to ensure they were working properly and even caught an issue (on my end with product tagging) to help further ensure things would be Ok moving forward. It's this kind of high-touch support with small teams is what makes using newer apps so worth trying out. Very much recommend and looking forward to seeing this app succeed as they grow!
This app is SO easy to use and the installation process with Shopify was seamless. Highly recommend!
The customer service team is amazing... so responsive, so kind, so helpful! Grateful I found this app! And special shout out to Tattu & Alex for all their hands-on support for us!
Developer reply ·
Our greetings gorgeous team at True Beauty Lashes ✨, Wow, why so sweet 🥰. Thank you very much for being so kind to us and for sharing your experience with everyone here. We are so happy to see you in our big Growave family. Tattu and Alex are on cloud nine from your words, you made our day and we all hope every day will be a pleasure for you with us 😊. Have a nice one!
Both the app itself and the customer service team are great! I had some issues with leftover code from a different app blocking this app from working, and they helped me identify the issue right away. The app is now working great! Can't wait to see how it helps us with order management for our out of stock product.
This app (and their team) has been an absolute game changer (and lifesaver at times!) for our website. Not only did it let us get around the complicated backend of our store theme that we purchased with perfect integration, but every single time I've had a question or concern they are there immediately to help. And SO patient while they do it. The app is incredibly user-friendly and intuitive and it works like a "Gem". :) We have the Pro Plan and it's worth every penny!
Developer reply ·
Thank you for leaving us this wonderful review, my friend! We are thrilled that you enjoyed your experience with GemPages editor and our support service! We're always there to assist whenever you need! Happy Selling!
Their customer support is AMAZING. Not only did they solve my issue within an hour (which wasn't even an issue, it was my fault, user error!) but they were so patient with me and even took the time to send video recordings of what they were seeing on their end to help me understand. Great team & great app! I got an upsell order on the very first order after I installed it!
Developer reply ·
We glad to hear you enjoy our app and support team. Thank you for the 5 stars review🙏 Our support team is always here to help you😎
Amazing auto sync!! I can't imagine doing it manually... everything connected so easily, super easy to use.
