Toogood
United Kingdom
Reviews (4)
The chat support was not working, not letting me see replies and also not emailing those replies. However, once I got on email with Vincy & Luna they were beyond helpful and so speedy. I requested 3 visual changes, as I am updating to a new theme and these requests were dealt with effortlessly.
Great service and super speedy response time. Any time I have a query on how something works, or why something is not working the way I thought it would, the customer service is so clear and concise. Sweetan over the past week in particular has been been consistently helpful over numerous questions.
Developer reply ·
Hi there, Michaela. Thanks for sharing your feedback in the form of this review. It was great to communicate with you and I am happy to hear that I was able to help and answer the questions for you. 😊 I am also happy to hear that your experience with Shogun has been such a wonderful one. We are always here to assist you and will look forward hear back from you again. Thanks for your support. 🫶 Sweetan | Client Services Shogun Page Builder
The level of support from these guys is brilliant, and they really take user feedback on board to make the app as good as it can be. Super-fast response, and the app works great straight out of the box too. Would highly recommend for any business wanting to grow sales through pre-orders. 5 stars.
Developer reply ·
Thank you for the great review! Looking forward to working together and growing sales with pre-orders. Best regards, Andrei from Timesact
Super-helpful and rapid customers support, and functionality is just want we need. Definitely recommend.
