Venga Store
Spain
Reviews (6)
Great experience with this AI photo app. The results are high quality and very easy to generate. Also, customer support is excellent: fast, helpful, and very responsive at all times. It’s great to find this level of service. Highly recommended.
Honestly this application is pure rubbish as well as the support provided. The wishlist button lags behind a good couple of seconds which looks terrible in a store and I have been exchanging mails for the past two weeks to hardcode the button to go around the issue. The instructions are not clear and not even with help of AI we were able to make it work properly. Feature like the auto saving come enabled by default so that the "likes" are consumed fast so that you need to purchase a higher tier. All put together a bad experience and a waste of time.
Developer reply ·
Thank you for taking the time to share your feedback, your experience matters to us and we'd love the chance to make it right. Our app works seamlessly with most Shopify themes out of the box, however for certain themes, small adjustments are needed to ensure the button integrates well, which was the case here. Our team has since made those changes and the button should now work as expected. Your feedback on our implementation instructions is well noted, and we're continuously working to make our documentation clearer and easier to follow. Regarding the Smart Save feature, this is designed to help capture high-intent shoppers and is not intended to consume credits unfairly. It can absolutely be turned off, and we're working on making that clearer upfront for all our merchants. Please don't hesitate to reach out if you still have any concerns and we will personally work with you every step of the way.
I love this app because it saves me a lot of time. Great idea and well implemented.
The application works really well and the support is excellent. Specially a good experience with Selena.
Developer reply ·
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
