Biowarrior Nutrition
United States
Reviews (7)
Alan and Nick have been amazing!
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
This app is way to difficult to migrate from Recharge. The amount of time it takes to update each customer profile in a excel sheet is really frustrating and support takes too long to respond and doesn't send detailed information to resolve the issues. You need to make video tutorials showing how to migrate from platforms.
Developer reply ·
Thank you for your feedback. We're sorry to hear that your migration experience has been frustrating. We'd like to clarify that migrating from Recharge should not require editing customer CSV files, as long as you’re using Shopify Payments or Stripe to charge customers. In these cases, our app can securely retrieve all the necessary billing data directly through the API, eliminating the need for manual updates. We have reached out to you directly and would be happy to assist you personally by completing the migration together over a video call and making the process as smooth as possible. If you’re open to it, we’d still love to help you get everything set up successfully. We also appreciate your suggestion about video tutorials. That’s valuable feedback, and we’re actively working on improving our onboarding resources to make this process clearer and easier. Thanks again for sharing your experience. We’re here to help and want to make this right for you.
I've been a customer for over 4 years and I can say the support has alway been subpar but now it's terrible. I've also incurred unauthorized account charges and now they auto-sent already delivered campaigns damaging our reputation. I would seriously consider using another app for the cost alone but the lack of support really makes the decision to go elsewhere easy.
Developer reply ·
Thank you for your feedback - it's valuable to us. Our team has reached out to you via email to help provide a resolution to this incident.
Great support and this app is really cool and easy to install and use. I would definitely recommend this app.
Developer reply ·
We are happy to know you've had a great experience with our app so far. Thank you for sharing and your recommendations!
Great support and it works as stated. I would recommend this app if your looking for a fast way to remove the paypal button in cart.
I've been very frustrated with this app. Lots of work setting up integrations and getting it up running however it still does not work correctly.
Great support, and super easy to use. I recommend this app if you want a simple product page designed in minutes.
