ESI Grips
United States
Reviews (6)
The app is great and is exactly what we needed for our many custom engraved options. It is easy to use and looks professional. The customer service is awesome! Alice and the development team easily helped me when I needed help with updating invoices.
Perfect addition to our website. It has helped us answer a lot of FAQ, provide faster customer service and get more orders. Highly recommend. When I had a question, Abby was super helpful and quick to respond. Excellent customer service as well!
We love this app for our store. We've never needed customer service since it runs so easily and seamlessly, but I'm sure it's great as well! It works great with our Theme and looks professional. The automated review emails to customers have been a game changer for our online store. We have received great and valuable feedback. If something is wrong with the product or order, customers have reached out to the review emails which has allowed us to fix issues we didn't even know were happening! It has increased our customer satisfaction by allowing us to communicate more efficiently with our customers. Highly recommend.
Easily and perfectly does exactly what I need it to do for our Dealer Accounts! Easy to operate with little knowledge of Shopify. When I needed help after a theme update, I chatted with Clementine on the Live Chat option and my coding was manually updated by the team at Wholesale Gorilla within an hour! Very impressed with the customer service and app.
Developer reply ·
Thank you for the amazing review and for trying out our new chat support! We're always looking for ways to improve our support offerings, and we're here for you whenever you need us.
We use this over our entire website for various uses. It is our contact form, sponsorship form, Dealer application, warranty replacement, and quote form to name a few. The forms are easy to build, easy to use, easy to install and easy for our customers to fill out. I highly recommend this app!
Developer reply ·
Thank you so much for taking the time to share your experience to other merchants! Your encouragement is the greatest motivation for us to move forward and provide better and better service. If you need any further help don't hesitate to contact us. We hope your store gets more and more sales. All the best:)
The app was easy to use and configure. Our first order when the website opened bought an upsell. Highly recommend!
Developer reply ·
Thank you for the wonderful review! 🙏😊