Fairfax & Favor
United Kingdom
Reviews (15)
We've been using Yotpo for a number of years - very helpful indeed, and the support team, are great!
An excellent app and exactly what we needed to support a customised promotion in store - worked immediately, and Joe even added in some extra functionality after we asked! Highly recommended
Khutheja was amazingly fast and accurate with the information I needed. still exploring the app but no complaints as yet! customer service is top nothinch though :)
Developer reply ·
Thank you so much for your kind words! I’m really glad I was able to help you, and it’s great to hear that you have had a good experience. I hope you continue to have a smooth time exploring the app! If you have any questions along the way, I’m here and always happy to help. Wishing you all the best! :) -- Khutheja / Technical Support Specialist
Cannot rate highly enough. Venn were fantastic throughout the build, offering advice, continuous feedback and dedication to hitting deadlines. Great team with lots of expertise and willingness to try new things to reach the end goal we wanted.
Fantastic support by Miquel and Marta - completely blown away by the help we've received and the customisation. Highly recommended
Developer reply ·
Thank you, Fairfax & Favor! We're glad to hear that the support from our team made a difference. It’s been great collaborating closely with your team to shape the setup around your goals. Appreciate the kind words!🙏
Swap has completely transformed our approach to international shipping. Not only have the team been instrumental in helping us identify serious issues in our shipments [leading to many upset customers] but the team have been fantastic in supporting our set up with duties, taxes and markets based segmentation. I cannot stress how important this app is for us growing as a business.
Tarik Kadric was wonderful in resolving my urgent matter. Had mistakenly sent out notifications to over 1000 people, and he resolved the issue with great speed and attention to detail. not only that, but as we were a valued customer they removed the extra expense in uploading the lost notifications as a way of appreciation of our long standing relationship. Cannot recommend highly enough. 2.8.2024 Tarik AGAIN! Was incredibly helpful in guiding us through possible changes to emails. Also extremely knowledgeable and is in the process of helping us correct what subdomain the emails are sent from. Truly the most helpful person i have come across in the company. He is an asset to the company.
An absolute key app for us. Not only can you select the item/ order/ object you're interested in seeing (and get a full breakdown of the fields contained), but the preview of the information you're testing/ trying to output is essential to ensure an automation runs as intended!
Gil is extremely helpful with all aspects of the app. Whatever you need, without code, this app can provide in checkout.
Pretty good app, can easily change the text and imagery dependant on what location someone views the website in. I wish there was more automatic translations available.
Excellent Support - and very handy reports! The support guys were a real help in finding the information I needed when it wasn't immediately obvious
Push Notification are one of the highest ROI channels in the marketing game and PUSH OWL are the best platform for Push Notifications on shopify by far. The PushOwl Team and super helpful and on-boarding is easy. Couldn't recommend more...and I dont give reccomendations easily! MARCUS FAIRFAX FOUNTAINE Director FAIRFAX & FAVOR
Absolutely essential, and a no-brainer. Also, huge thanks to Igor who was fantastic! Useful for not only back-ups, but also for seeing historic content for reployment - and, likewise, seeing when changes happened / when something got added that shouldn't have done!
Developer reply ·
Couldn't have said it better ourselves ;) thank you! (and we made sure to let Igor know about your shout-out)
Had this app installed for a short while, and the customisation options plus positioning on checkout has given us a huge amount of feedback! So quick and easy, plus doesn't affect speed!
Excellent integration on the site, and brings UGC to the forefront - plus, their customer service and response times are second to none!