Akshay Gems

We have had a great experience using Zoko for our business. The platform has been very helpful in streamlining our WhatsApp communication and automation workflows. What stands out the most is their excellent support team. They are always responsive, knowledgeable, and willing to go the extra mile to resolve any issues. A special thanks to Bharath for his outstanding support and dedication. He has been incredibly helpful in setting up and optimizing our WhatsApp flows, ensuring everything works smoothly for our business. His prompt assistance and problem-solving approach have made the onboarding and implementation process seamless. Highly recommend Zoko to any D2C brand looking for a reliable WhatsApp solution backed by an amazing support team.

We’ve had a great experience using this app for our Shopify store. The app is very useful for creating volume discounts, quantity breaks, bundle offers, and cart-based promotions. It has helped us improve the overall buying experience and increase order value. A special thanks to Bhoomika for the brilliant support provided throughout the setup process. She was very quick, professional, patient, and truly understood our requirements. The support experience has been excellent and made the implementation much smoother for our store. Highly recommended for anyone looking for a reliable discount and bundle app with outstanding customer support.

nice app with lots of feature and free plan that is awesome.

i would recommend shipx is very good app and very good support . mr jignesh has support to me very smoothly through the set up process.

We have been using Shiprocket for our shipping operations, but our experience has been extremely disappointing and financially damaging. There are **serious issues with weight discrepancy charges**. The invoiced weight shown on shipments is often **less**, but a **higher amount is deducted from the wallet**, which clearly does not match the invoice or actual package weight. Despite using standard, verified packaging, repeated and unjustified weight disputes are raised. Additionally, we have faced **unfair wallet deductions**, lack of transparent billing, and **no clear justification or resolution** even after raising multiple tickets. RTO losses are another major concern. Many shipments are marked as **attempted or customer refused without any real delivery attempt**, leading to unnecessary returns, higher costs, and loss of trust with customers. These RTOs directly impact seller profitability, and there is no accountability at courier level. Overall, this feels like a **systematic issue** rather than isolated cases. The lack of transparency, incorrect deductions, and repeated RTO losses make it very hard for a seller to rely on Shiprocket as a logistics partner. We strongly advise other sellers to **monitor wallet deductions, weight disputes, and invoices very carefully** before scaling with this platform.

good

best and solution oriented service provided by them all the time really appreciable there efforts.

quick support .