Dive To Garden
United States
Reviews (7)
I am really consider to use this app to replace the judge.me, so installed it for for testing. We got one verified review today 02/07/2026 from a customer, and when try to export it, it send me empty csv for 5 times. The support is suck as well, no real person only AI, when you request real person, AI created a ticket for you and Goodbye. Never come back
Developer reply ·
Thank you for your review. We’re sorry for the frustration caused while testing the app. Newly submitted reviews can take a short time to process before appearing in exports, which is why the CSV was initially empty. We understand this wasn’t clear and will work on improving that experience. Regarding support, while AI helps route requests efficiently, real team members are available to assist once a ticket is created. We’ve reached out directly and remain available should you decide to continue evaluating the app.
Customer service Amy is expert to help me. Fast response and professional. So far the app operate good.
I am telling you guys, if you need a options app! THIS IS THE ONE! Best service, best design, supper easy to use. Choose Avis, you will not regret it
Developer reply ·
Great day to you, Dive To Garden! Thank you for your enthusiastic recommendation! We're delighted to hear that you find our app to be the best in terms of service, design, and ease of use. We appreciate your confidence in Avis and are here to support you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best wishes, AvisPlus Product Option Team
haris is very patient to reslove my issue. take hours to do. Really appreciated. However ,this app can to support the automatic discount from Shopify, do you think it is worth for $20 per month ??
The customer service is becoming slow now
Developer reply ·
Hello there, Thank you for your valuable feedback regarding our app. Your feedback is crucial in helping us improve our app, and we thank you for taking the time to share your thoughts. If you have any more suggestions or encounter any other issues, please don't hesitate to contact our support team. We're here to assist you and make your experience with our app even better. Thanks again for using our app, and we look forward to continuing to meet your customization needs. Teeinblue Product Options team
Be careful to subscribe to this app yearly cause their policy is nonrefundable. We recently upgrade to the new theme and have to change a new app base on our needs, however, they refuse to refund my yearly subscription ( I am not requesting a full refund, just a portion). This app will change your collection page, and redirect to its layout, if the page didn't load completely and visitors click the link, still will go to your theme's design, that is the reason we consider to change it. Additionally, If I don't make any mistake here, they said $19 per month is up to 1500 Products but our store only has around 250, but in the dashboard, they ask us to upgrade cause we sold over $50000. Thirdly, if you want to customize the collection or search result, it towards java, not really easy to use. This app does not work for niche stores. Finally, they did some kind of upgrade of the app and kill of all my pre-set button colors, and just send me an email with sorry. Our member has to spend another 2 hours to adjust it back. We using this app for over 1 year and really hate to write a bad review for developers cause everybody is not easy here. However, it is time to speak something.
Developer reply ·
Hello, Thank you for your feedback, sorry to hear that our app didn't quite suit your store. As to your points, our annual subscriptions are indeed non-refundable. Yet, we value you as a customer and will do our best to come up with something in this case. One of our agents has already contacted you regarding this via email, we hope to hear from you. About how our app works, it is true that it creates a new page that is used as a search results page, which uses a layout that is most probably different from the one on search results page that is used by the theme. This is, quite an obvious drawback, however, the design and layout that our app uses can be changed with the help of settings and a bit of custom code. We have articles about this on our help portal: https://docs.searchanise.io/modify-widgets-appearance/, https://docs.searchanise.io/customize-content-search-results-widget/, and some others. JavaScript modifications (and I must mention that Java is not used by our app, it is a very different language) might be required, but they are not, usually. Besides, our support team is always glad to help if you face difficulties with making our app suit your store. Apart from consultation, this includes developing the necessary code too, if possible. The redirect to the default search results page shouldn't occur when our app is active, but if it does, it can be fixed very easily in 99.9% of cases. If you decide to give us another chance, we will do our best to fix it for you. We have also described a solution for this situation in the following article: https://docs.searchanise.io/widget-doesnt-appear-on-page-load-shopify/, it is publicly available. The described solution works pretty much always and doesn't require any coding/special knowledge, and takes minutes to implement, if needed. Regarding the subscription pricing, we don't quite understand what you mean yet, unfortunately. You had an annual subscription that costs $151.2 a year and supports up to 5,000 products. The very same subscription is currently available to you, at least as far as we can see when we check it from our end. Subscription price also doesn't depend on how much you sell, only on how many products (their variants are not counted) there are in the store and what features you need to be available to you. Looks like there was some misunderstanding, we would be more than happy to clarify this part with you. With all that said, it looks like the issues you've described might be fixed rather quickly. Our whole team will be glad to assist with it if you decide to try Searchanise one more time and contact our support about this (feedback@searchanise.io). Thank you again for the feedback and for the detailed review! We will do our best to take it into account and improve our service in the future. Best regards, Searchanise team
The app is good idea but many things have to improve to meet the standard and be ready to charge in the future. I tried the anouncement bar, looks like it is too big, and can not adjust the height. Also, there is no way to display the bar on certain URL rule like including which keyword, we have to add links one by one, which is much extra work to do. In the last one is it can not be set to always display when the page scroll down. So....it is free now I will keep it, but still have to pay similar apps for better result so far
Developer reply ·
Thank you for your review! Your feedback means a lot to us. We are happy to announce our app updates released. We have improved the Announcement Bar functionality as well as other BolideAI bars. Now you can: - set up the height of the bar which best fits your store - specify keywords to restrict the bar visibility Thank you for helping us improve the app. We are keen to make the best app for our customers.
