Haloplus Nederland
Netherlands
Reviews (4)
I enjoy most things about this app - except i cannot get in touch with support although I have tried three times over two weeks. Maybe this might get their attention? "Hello i have been trying to contact support three times now - and no one responds? There is a bug in your new update - it sends an automatic English welcome to my Dutch customers - even though I have tried turning it off - and also writing a Dutch version. It has only happened since your recent update. Please can you get back to me. thank you, Kelly"
Developer reply ·
Thank you for your review and feedback! We appreciate you using our app. We understand your frustration regarding support and the welcome message, and we apologize for any confusion. We’ve responded to your inquiry twice before; please check your spam folder in case our messages ended up there. To clarify, our app does not have a support system or automated responses. It allows you to create a WhatsApp button with an optional pre-filled message that you control. If you're not seeing the latest changes to your pre-filled message, you may need to clear your cache or test in an incognito window to ensure you're getting the most up-to-date version, as the data may be cached locally. We hope this clears up any confusion!
so far its going great! thank you :)
Reymon Alvero N was super helpful!! and fast to respond, much appreciated. Sheila R was also very helpful and quick to respond. thank you so much!!
Developer reply ·
Thanks for sharing your great experience!
AMAZING AMAZING AMAZING. It has been such a pleasure working with this team - especially Jesse and Mrunal. This is a completely different experience to what I have had with other email marketing apps, the process was extremely smooth and professional and any queries or concerns I had were very quickly answered or solved. Jesse was super responsive and really made it a stress free and enjoyable experience. I feel like I have finally got some really great looking email flows and I would strongly recommend them to anyone wanting to get to the next level with their email marketing.
