Snacksies Handicraft
Singapore
Reviews (6)
Great app and really great service. Appreciate the quick service and all the help given.
Really appreciate the very quick and great service provided :)
It is not easy to find an app that supports Singapore Post tracking, so really happy to find this app. And the customer service is great. Thanks for all the help in customising the tracking page for me!
Developer reply ·
Dear Friend, Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We also hope our APP and Customer Service will bring you a better experience in the future! Please feel free to contact us with any feedback, we will help you as always!❤️ Thanks again for your support and recognition! Best regards, 17TRACK
Great app, I really like how the shipping fees are formatted under the subtotal in the cart. Support is very responsive and helpful, even spotted an issue I did not see and told me about it. Thank you!
Developer reply ·
Thank you for your review! We're always here to help!
I would advise anyone who used this app to look closely at the revenue the app claims to help drive to your shop. The app claimed to have driven a revenue that is more than the total revenue for my shop in an attempt to charge me for it. I have written in and received no reply about it. Edited to add: finally, after more than a month of being ignored, they suddenly contacted me (after I left this review) and gave me a refund and said that there was a glitch during the period I was using the app. They also said since I had removed the app, they could not get back to me to give me an explanation but I thought I contacted them through email and they should have my email address and email history? And they also contacted me through my email address to give me a refund. Weird explanation. I upgrade this 1-star review to 2-star since I received a refund although honestly, anyone can see that I would never get a response if I had never left this 1-star review.
A lot of my items allow for customizations and my SKUs are being used up quickly as I am currently on Starter plan. I then decided to use this to provide options instead and it worked well :) Support has been very awesome and helpful! The response is fast and they helped me with the installation and has been active in answering my questions :)
