Elitesrs Fitness
United States
Reviews (4)
This app is OK... pretty much the only app I could find that would do quantity discounts well without a crazy amount of install code. However, it has a couple major issues: 1) For quantity discounts, it will show the customers the discount at checkout but not on the cart page. This causes confusion with our customers as they are wondering why the discount isn't applied. 2) It shows the coupon code at checkout. This makes it very easy for someone to simply copy the code, change the qty in the cart, and checkout with a big discount. For instance, there is nothing that prevents someone from adding 5 items to their cart, getting the code, removing 4 items, pasting the code in the discount box, and checking out with the 5 qty discount with only 1 item. 3) The biggest issue: you can't offer qty discounts on multiple individual items. Shopify only allows one discount to be applied per transaction, so you can only have one discount applied. This prevents someone from getting discounts for multiple different items with tiered pricing. My hunch is that most of these issues are problems with the shopify platform, as all of these quantity discount apps seem to have the same limitations. Shopify needs to fix this.
Developer reply ·
Hi, thanks for the review. 1) We do have a way to show the discount and savings in the cart page, using the "Display Savings" add-on feature. We also built a new app called Carter that allows to display a coupon field in cart (page or drawer). 2) You can now add a restriction inside the Shopify discount itself, using a Minimum quantity required, for example. 3) Indeed Shopify still only allows one coupon code per order.
The app was easy to install, but the Cross-Sells in the footer of the site didn't look good or match with the theme. I wasn't excited to spend a bunch of time in CSS to get the items to look good, so I took the app creators up on their offer to customize for free. The service was awesome! They responded within 24 hours with the code I needed to make the cross sell products display nicely. I'm very pleased with the service and the app, and I'm excited to see how it impacts our sales.
This app is good in theory... It was easy to install, and the styling was nice. It has three major flaws, however, that led me to uninstall it: 1) It applies price breaks when quantities go up... but it keeps those price breaks when quantities go down. So, a user could add 5 items to the cart, get the price break, and then from the cart page reduce the quantity to 1 and still get the discount. 2) If you have a product with multiple variants expect lots of setup. You have to set a price break for EVERY variant, and some of my products have 40 or more. There is no way to "bulk" add the same discount tiers for every variant of a product. 3) It is really laggy. It takes a while to load the price breaks onto the product page, and the cart page takes a while to update. I could see lots of customer confusion.
This review app has been helpful for our store so far. We're generating regular reviews with it. Unfortunately, it's quite locked down for the free version, and you only get a few email review requests before you "hit your free limit." We just upgraded to a paid version soon to unlock customer photos, a higher review number threshold, etc. Overall, would recommend. Not "Amazed", but it's good and we're happy.