Redback One

GemPages customer service is great, they've always been so helpful and able to fix the issues I've contacted them about. Tony was very friendly and knowledgeable, he helped to resolve my problem with ease and explained exactly what was wrong. GemPages allows me to build out my theme with professional custom pages designed the way I want them.

Horrible customer support, they don't respond, and I purchased my theme! The support for Out of the Sandbox is nonexistent! I messaged on March 3 to ask for assistance and I messaged again on March 8th because of no response. No one from Out of the Sandbox has responded to my requests! I used the theme updater to get my SopPay badges to show on my products and in the preview, it showed the payment badges but when I hit publish, the badges didn’t show on my live website. None of the information provided on Out of the Sandbox address my issue. Customer service hasn’t gotten back to me at all!

I wanted an app that would allow my customers to sign up for a notification when a product is out of stock but I also wanted to be able to inform them of when a product is back in stock and this app does just that. I initially deleted this app because it didn't sync with my theme. I received an email from Abuzar a member of the support team and he said that he would help me to get this done. I re-downloaded the app and he quickly added the app to my theme and customized it to match my theme buttons. The notification button and form is excellent, it gives customers an option for email or text messaging. Excellent customer service, knowledgeable support, and very helpful! I'm excited for my customers to start using the notifications for my out-of-stock products!

This app is exactly what I wanted and needed for simply adding a Trust Badge to my products page for free. I found Giraffly while on my Shopify store as a suggestion for apps that would work with my current theme and I'm glad that I did! It's easy to install, easy to customize, and integrates into my shop without having to deal with codes, the app adds it for you. I like that I can change the text and size. I was also able to pick the format of how the payment badges appear along with adjusting the size. The payment badges appear exactly where I want them to be on my product page. Excellent app, I would recommend it.