trime.sk
Czechia
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Reviews (6)
It is a fantastic app and has even better support. All settings options that we need as an EU merchant are highly recommended!
Worst approach to customers I've ever experienced. I spent months integrating EcoReturns into our carrier; they always promised everything, but it never happened. Additionally, their support is not responding to messages in their own chat!
Developer reply ·
We are sorry that you had trouble with EcoReturns. As you know that we did a free logistics integration for you. You wanted a functionality that was not offered by the logistics provider, hence we couldn't help you with that functionality. If you would like further support, please do not hesitate to contact us at care@saara.io, and we will do our best to support you. Thank you for trying EcoReturns. Wish you all the best.
Amazing support, even better support. It's integrated with all the apps we need. I appreciate your fast and helpful support. In addition, we can sync reviews across our stores, and thanks to integration, we can translate them.
It was easy to set up for preorders without necessary features. I appreciate the super fast support. They are helpful even on weekends.
Developer reply ·
Thank you so much for taking the time to leave a review. I'm glad my team was able to help you out with Preorders. And yes, we have a 24/7 support system is place so we're always around to help, anything you need :) -Anaam / Merchant Success Lead
Very helpful customer service, they are super-fast. The app is quite customizable, it's super nice and customer care can help with CSS and UX.
Everything is great, with nice templates and an easy-to-use interface. Customer support is fantastic, very helpful.
Developer reply ·
Wow, thank you. It means a lot when our users take the time to leave a review. And great to hear you found the interface easy-to-use :) Kind regards, Sarah / FORSBERG+two
