Strachan Creative
Australia
Reviews (3)
It's quite glitchy. Customers sometimes email me needing help to place an order a different way, because they can't upload the photos, or can't crop them etc.. I feel this would lead to loosing sales when they get fed up and look elsewhere to buy instead. I've tested myself and come across the same issues from time to time. Finally after a few years I am searching for a new app.
Developer reply ·
Thanks for the 5-star review!
We have been using Smile for our rewards system for many years now and have never had any issues. The couple of times we have had questions over the years, the staff at Smile have been very helpful and prompt in responding. Our customers love that they can be rewarded by shopping with us, and cash in points for discounts without needing to wait for a sale.
Developer reply ·
Thank you for this lovely review - we are happy to hear you've had great customer experience when speaking with Smile and that your customers love using the app!