The Tank Museum
United Kingdom
Reviews (6)
We downloaded this app so we could accurately track Bundle orders, which Shopify currently doesn't support. It was really easy to set up all the flows that we needed, and I'm sure we'll use it for many more things in the future.
World options have helped push our business globally and have been really helpful to us, tailoring some of their app to suit our needs, the customer service has been first class.
Developer reply ·
Been an absolute pleasure, thank you for working with us to get some really complicated logic working smoothly. Lot's more to come.
Great little app. Started seeing the benefit in increased basket size immediately. And the autopilot feature is cool.. Easy to use.
Developer reply ·
Hello friends from The Tank Museum! Thanks so much for leaving us this great review! Glad you think our app is great and that you starting seeing results so quickly. We are proud of it-- hope your store continues to see huge success! -Sean & the In Cart Upsell Support Team
This app has one major flaw - it unsubscribes your most engaged followers when they purchase from your store, unless they re-tick your receive emails button. They are aware of this and don't see it as a big issue, however it requires a lot of admin to manually undo it.
Developer reply ·
Thanks for getting in touch about the association between pop-up form subscribers and customers who are being unsubscribed at checkout later - there are a few things in play here. Let me take the opportunity to explain the issue in its entirety. As things are designed currently, the pop-up form is triggered by Mailchimp, and the opt-in feature at checkout of your Shopify store function independently from one another. The pop-up form is triggered by Mailchimp and associates it with a particular Audience. Meanwhile, your Shopify store connects customers at checkout with the same MailChimp Audience. Unfortunately, in some situations, it can create a subscriber status that is out of alignment. For example, if someone opts-in to a pop-up form initially, but later they do not opt-in at checkout, it would indeed unsubscribe them from Mailchimp. We understand how this situation may not be ideal in all cases, but, we're following the directives of the customer at checkout. Since we are not seeing them subscribed in Shopify at the time of the transaction, we really have no other choice but to pass that user as unsubscribed to Mailchimp. I'm sorry we don't have a perfect answer for this particular scenario, but please understand it's not the app entirely at fault here. Perhaps, a workaround for these edge-cases would be to put some text on the checkout page to encourage users to opt-in for certain communications? Don’t hesitate to get in touch if you have additional or follow-up questions.
Easy to use countdown timer - does what it says on the tin. You can customise it for your theme. Would recommend
We chose Inkthreadable as we were keen to use a UK based supplier. However, we experienced numerous issues with quality, errors in fulfilment and poor customer service. Whilst customer service is prompt, you are left with the distinct impression they do not really care – or do anything meaningful to help. Christmas was a particular low point as they failed to meet their own delivery guidelines. Promised service improvements never materialised – and we have now closed our account having decided it is simply too risky to place the reputation of our fledgling online business in this company.
