Shamswear

I am updating my review to 1 star due to repeat issues with the app not pushing the reviews through on mobile and desktop. Customers leave reviews and they don't show on your store which is defeats the purpose. I have reached out multiple times about the same issue and on the most recent occasion, it took almost 3 days for someone to respond to my inquiry. I am not happy with the way customer service handles requests, they are slow to respond and don't seem to care that the order is resolved or not. In the last instance, the support staff asked to get in to the backend of my store? Why is that necessary when you own the software - can't you figure it out on your end, it's your technology. All I want is for my reviews to render properly as they should since that's what I am paying for. Going back and forth is a big waste of time and the problem has been ongoing now for over a week. I don't recommend this app.

Very good customer support. We haven't implemented all the functionality yet but so far the app is very good and customers are signing up for the rewards. We will update our review in a few weeks once we have all the functionality set up.

Second time reviewing, just updated a form and Bjorn was super helpful. Excellent app and very easy to customize and install. These templates are great and will leave a lasting impression on your clients. Very pleased with the fact that it's a one time purchase. Excellent product and perfect app. Highly recommend it.

This app is truly AMAZING. We are only in the trial phase and we have closed at least 3 sales due to the ability to speak to customers live as they browse the site. The functionality is great, we particularly love that we can see what pages customers are on and track their movement as they navigate the site. The customer service is also excellent. This app is definitely worth it for the paid version, it adds value for your customers and will pay for itself with one sale. Highly recommended!