somewear in between
United States
Reviews (4)
Amazing & fast customer service. Marius was able to fix my cart issue in less than 24 hours!
Aditya Kumar helped me verify my email domain and was very helpful. This review is for my previous experience with someone else: I just had my demo, it was very helpful and answered most of my questions. I think this app is user friendly (especially for first time store owners). They are working on enabling more features, like calculating estimated shipping costs for returns, which will be a huge plus for the future. However, I will say my demo experience was a little off-putting. After my demo, I was asked to write a review for a discount (which I wrote honestly above). I was asked why I did not rate this app 5 stars and I simply explained it was because a feature that I was hoping to use is not available yet. He said ok and goodbye and I was no longer offered the discount.
Developer reply ·
Thank you so much for taking the time to write the review. We are sorry to hear that you didn't have the best experience using the Returns Center application and the feature that you're looking for. However, we've taken your feedback and shared it with our product team to check the feasibility of this feature. We are working hard to make it more user-friendly. One of our experts will be reaching out to you via email to understand more about the feature in detail and best assist you further. Regards, Team Returns Center
I am still in my free 7-day trial, but it seems like this app has a lot to offer! I am excited to learn more about all the features. I had trouble verifying my email, but Animesh Kumar from the Help Support team was super helpful and was able to get me up and running.
This app is truly great ... especially for beginners who are not looking to spend a lot of money on slight alterations. I wanted to change the appearance of my color swatches on my product pages and home pages and I was helped right away. Their customer service works 24-7 and is extremely helpful and productive. It's really great to know that they have the resources to help you make custom tweaks that are not available directly on the app. Would highly recommend!
