Klatch Coffee Roasting

Not only is the app very easy to set up, it has helped us increase sales as it helps the customer find what they want. If that isn't enough for you, their support team is super helpful and can even help with optimizations. For us, we wanted the search bar removed and moved instead to an icon this way it would work great on mobile. Support tech fixed it so quickly and it looks great.

This app is the worst. We use the free version. If the free version is not good, why would I want to upgrade??? The 'triggered' emails to customers are impossible to edit. When you click 'save' changes, the page just loads for forever. It never works. Customers complain all the time about the interface. Customers complain about not knowing where the code is. Customers want to unsubscribe from emails. It's a mess. I've talked to Rogello at support and he is just plain and simple incompetent. I never receive a support ticket email. Nothing gets fixed. He says I should "try a different browser and computer". I did and experience the same problems. What they need is for Yotpo to actually get involved with their expertise and improve this product, support from top to bottom. WASTE OF MY TIME.

Thanks for the great service and customer support from the SEO Manager team. Installed without any issues and it helps us resolve daily SEO issues that saves us a ton of time. I recommend all businesses to give this a shot.