Pixels Photo Art
Romania
Reviews (15)
Awesome application and support!
We've been using the application for a long time. The support has always been helpful. They've always listened to our problems and assisted!
Their customer support & developers are very helpful. I cannot be thankful enough!
The application developer has gone above and beyond to provide help regarding the application. I am satisfied with the help they provided. Thank you once again!
At first, I was very happy to find this app. Their customer support, which was nice, asked me to leave a review. Without testing the app, I left a 5-star rating. However, once I started testing, I was shocked that this app is even allowed on the Shopify App Store. Here's the reason why I changed my review: First, it removes content such as images and numbered lists, messes up any HTML code you have by adding theirs and injecting a line of code at the top which ruins your code, doesn’t save alt texts, and so on. The most important for me was the wiping of content which is unacceptable! I reported these issues a week ago, asking them to fix them. They told me multiple times that the photo deletion bug was fixed, just to notice it wasn't. I had to reupload those photos every single time and the problem is still there. About 6 times I had to reupload the photos and fix the problems in the Shopify's Default Blog Editor. If their app was not deleting content I was more than happy to use it. But after multiple videos I've sent, pinpointing proof that the content gets deleted, the issue was still there. The last drop is when I specifically asked them not to make changes without my permission, yet they did. I never requested a font change in my code—I only asked you to fix the issue causing my blog content to be wiped. It’s extremely unprofessional to claim a fix has been implemented while I continue to experience content loss, wasted time, and unnecessary stress. I understand this is a free app, but before launching it, test it on your own store instead of risking to ruin other people’s hard work. EDIT: No, that is not true! We used standard blog editor to reupload the images that were deleted by your app. Additionally, we've granted access to our store and although I requested not to make changes without my approval, you guys went forward and totally disregarded my request. I had to work an entire week to fix the problems you guys have caused and seeing your response, trying to turn things around shows a totally different thing than understanding. Before you launch an app, ensure it works by testing it on your own stores!
Developer reply ·
Thank you for sharing your honest experience with our app. We sincerely apologize for any inconvenience this may have caused. After thoroughly reviewing your case, we found that content loss occurred due to editing the blog post simultaneously in both our app and the Shopify Blog Editor, especially when making direct HTML modifications in Shopify’s editor. Editing raw HTML can alter the post’s structure, leading to conflicts when switching between editors. Additionally, we want to emphasize that our dev team did not modify your font or make any unauthorized changes. Our role was solely to investigate and diagnose the reported issue, and no modifications were made beyond that on the day of investigation. We understand that you prefer flexibility in design, but our app is primarily focused on content building rather than extensive design customizations. Because of this, manual modifications—especially direct HTML edits—may lead to unexpected conflicts when switching between editors. To ensure the best experience when using our app, we recommend: ✔ Editing blog content in a single place – Avoid switching between our app and another editor, especially when making HTML modifications. ✔ Using the app or Shopify’s built-in functions without manually altering HTML: This ensures content is stored properly and remains stable. We truly appreciate your feedback, as it helps us continue improving. If you decide to revisit the app in the future, we’re always here to assist and ensure a smoother experience.
Awesome application with awesome people who are always willing to help!
Developer reply ·
Thank you so much for your amazing feedback! We’re thrilled to hear that you find our application and support team awesome. Your satisfaction is our priority, and we’re always here to help! If you have any questions or need assistance, don’t hesitate to reach out!
Simple to use, does what it says! Nice interface too!
Awesome app and customer support! I've had some issues on my end and they made it work.
Developer reply ·
Thank you for the lovely review and for your appreciation! We greatly appreciate the time you took to share your experience with our technical support team. Have an amazing day!
Thank you for developing such an application. I spent a lot of money and time creating designs that others steal and market better than I do! It's a pain seeing others make huge profits from your work and ideas by stealing your work, while you struggle to pay your bills.
Awesome app & developer! Thank you so much Alex!
Developer reply ·
Thank you for the review! Appreciate your taking the time to post it.
I had no issues with the app. I ditched facebook chat for this one on all my websites and I have absolutely no regrets!
Developer reply ·
Thank you so much for taking time to leave this review. I am so glad to hear Shopify Inbox is working well for you. -Ivy, Shopify Support
Fantastic app & support! The best review company on the market for business owners! I wish I could give it 10 stars!
Fantastic app! I cannot recommend it enough! This app helped us greatly! The developer answered all our questions and helped us implement it. We are thankful! Big thanks for your beautiful apps and the help you have provided!
Developer reply ·
Thank you for your review. We strive to provide customer support as it's our most important aspect of the app, to make sure you get the support you need and we're always here to provide it.
Fantastic APP and helpful customer support. This app made it so easy for us! We've reached the developer to ensure the app won't affect our store. He answered all our questions and provided top-quality customer support. This is a vital app since it fixes the pagination issues and sets preferred URLs, an option that Shopify is lacking. It made it so easy with just a couple of clicks. Big thanks!
Developer reply ·
Thank you so much for the review. I'm glad the app is working well for you. Please get in touch with any questions.
Love this application! I didn't thought it can be so easy cutting my work with 500%. I had to do everything manually, but with this app... I do it in bulk.
