Onotone
United States
Domain and emails come from public search results and may be outdated. Terms of use
Reviews (9)
They have fixed this issue, everything is working now. Overall this is a good app. --------------------------------- We’ve been using this app for years, and it worked well initially. However, as our number of reviews and products grew, the app began to fail. Despite reaching out to support, they were unable to resolve the issue. The advanced support team contacted us but didn’t address the core problem. It’s been days without a solution, and we’re deeply disappointed. Beware: This app may stop functioning properly as your product and review volume increases!
Developer reply ·
Thank you for sharing your experience. We sincerely apologize for the frustration this caused. We have manually updated your product groups, and all reviews should be displaying correctly now. We have also escalated the issue to our developers to implement a fix for it. We'll follow up with you as soon as this is resolved.
One of the best subscription apps! Great support. Highly recommended !!
Developer reply ·
Thank you! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service.
Update: Initially, I experienced some communication challenges with the support team due to email issues. However, they reached out and provided the assistance I needed. Thank you! Overall, I really like this app—it’s excellent and far superior to other catalog apps I’ve tested.. -------------------------------------- This seems like good BROKEN app with 0 support! I am on pro plan, still it shows the watermark! They have taken money without providing the features. There is no support. Sent couple of emails and no one has got back to me.
Developer reply ·
Hi, There must be a problem with the email service, as we do not receive any support requests. Please send me an email at perica.aleksov@gmail.com or WhatsApp me at +381 65 3363439. Sorry for the issue, but I guarantee we will solve this as soon as possible. To remove watermarks, you need to regenerate the catalog, as it is currently in a PDF format. Simply enter edit mode, click "Generate" again, and the issue will be resolved.
We have been using this app for a while and we really like it. However, it broke earlier and no one replied to our multiple emails, yet. We are advertising and this is the time we really need this app. Wish you guys provide better support. Hello, We are truly sorry for the inconvenience our recent system upgrade may have caused to your shop. We assure you that we have taken your support messages seriously and tried to resolve the issue in a timely manner. We were able to fully fix the issue within 36h of your initial support message. We are gain sorry for the trouble this issue may have caused, we have taken steps to resolve the bug your shop experienced so that it doesn't happen again in the future. Best Regards, Webyze Support
This is a really valuable app. This app offers all features that we are looking for. We looked at few other cart drawers and non of them offers all the feature this app offer. Support staff was able to answer my questions promptly. They even agreed to add some extra features requested by us!! Highly recommend.
Great app and greater customer service. Highly recommended!!
Developer reply ·
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Great app so far! and great support! thanks
Great app and Greater support!!! Love to UI, very easy to use! thank you!
Love the app, it works as exactly i wanted. And it is Free!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thank you!
