Le Pro du Pneu
France
Reviews (4)
Great support. Being using it for years and is a perfect match for our needs. Highly recommended. Latest fix (thanks Jelizaveta!) down to user error, as is so often the case. And today (Sept 2024) a follow-up few words of further praise (thanks Jeanette!). Brilliant help solving a Shopify update which impacted us. Rapid response and great job. No effort spared to even improve our site, over and above the pre-update functionality. Couldn't recommend more.
Developer reply ·
Hey Christopher, Thank you for your kind review, it made my day! All the best, Jelizaveta
Not only does it work extremely well, their support is first class
Developer reply ·
Thank you so much for the praise! 🙏 We appreciate it a lot! 😊
We have not been using Simplio's app for very long but at every step of the way the app has performed over and above our expectations. In addition, when throwing a curved ball at Robert or Chuck, they have risen to the challenge and enhanced the capability for our immediate benefit, swiftly and exactly as required. We cannot praise them enough. Keep going! We'll be back for more and hope to be able to roll out to more stores. Bravo.
We have been using this app for many months now and during the critical "getting to know" phase and initial configuration of custom reports we were amazed by the level of support (quality, availability and willingness) from Data Export. Whereas some of our needs are complicated, they have immediately stepped into assist or even configure for us. And the level of expertise is broad so that interfaces with third party systems is no challenge to them. We could not recommend more highly! UPDATE: Still using on multiple sites. Always getting excellent service. Never too much trouble to help. HIGHLY RECOMMEND! UPDATE: Another tweak needed and the response was accurate and swift. We are also building other stores with this aa that we will be releasing soon and during this development phase the support has been of the highest order. The new interface is an excellent tool also. UPDATE: Another quick support task for Data Export. Nothing is too difficult for them. Queries resolved in minutes due to great team and great product. Does everything we need (and definitely a lot more).
