Eat by Alex
Switzerland
Reviews (6)
The app is very simple to use, it does the job. Really helpful team. They are very fast to respond and find a solution.
Developer reply ·
Hi there and thanks for the awesome review! We appreciate it! 🥰 Enjoy using it and if you need further assistance, we will be here for you! 😉
Dan provided exceptional customer service. Polite, timely and helpful. I got my issue resolved quite quickly. Furthermore, my issue was a technical issue which is notorious for taking time. In my case, Dan escalated to the relevant team and that team resolved it quickly. The app itself is good and does everything we need it to. I recommend it.
Developer reply ·
Thank you for the fantastic review! We're so glad our support team was able to resolve your technical issue quickly. We appreciate your recommendation and are here to help anytime! 😊 - Kevin & Rivo Team
I have been using Omnisend for over a year now and really love it! Their offers keep improving (I love the new review feature) and their customer service is great. I have been helped by many different service agents and they are all friendly and helpful. Would recommend!
Developer reply ·
Hello there, Thank you for your review! We're thrilled to hear that you've been using Omnisend for over a year and that you love it. It's great to know that you appreciate our continuous improvements, such as the new review feature, and that you find our customer service great. We're glad to hear that our service agents have been friendly and helpful. Your recommendation means a lot to us! If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
5 stars after almost 6 months use. Customer service is responsive and fast, they have a good technical understanding of the app, Shopify and its limitations. The technical ability of the team is excellent, a lot of them seem to be able to code. Video calls are setup for any issues that require more in-depth explanation. The app itself is quite comprehensive and new features come out frequently. The API and websockets are the icing on the cake for us, this gives us flexibility and future-proofing, and makes us feel comfortable about solving issues on our own outside of Shopify. Reasonably priced, considering we do not use all the features, just a few. For someone that will use more features, this is a great price!
Developer reply ·
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Super helpful & very quick team. This is a great app to up & cross-sell on your store and you can easily compare what option works best for your store using their stats.
Developer reply ·
Thanks for your wonderful review. It's really a lot for us..
Shiva was super helpful and now our deliveries work great exactly as expected. The team at Shipeasy has always been great!
