Industry Beans
Australia
Reviews (5)
I have held off writing this review as long as possible but have not been able to get a resolution from Appstle support. During migration our customer data was mixed up, attaching the personal details of one subscriber to another in a visible manner. Instead of looking into this and providing solutions, the Apstle team started updating customer details without consultation, erratically and incorrectly, causing even more damage. At this stage we are not sure of the subscriber loss but it will be significant. I don't feel that the Appstle team has treated our data or our business with any level of integrity through this process. I'm honestly shocked they are permitted to operate in this way.
Developer reply ·
This is Ria, the co-founder of Appstle. I am sorry your migration experience was less than smooth. I looked into the issue, and the errors in the first batch of imports caused an issue. I see that you are now co-ordinating with Hemant to get this ironed out. We will be monitoring this on priority to ensure your start with Appstle goes smooth. Please feel free to reach out to me anytime at ria@appstle.com
Andrew and the Team at Reviews.io are exceptional. They are extremely patient and informative, assisting all stages of getting set up to support optimisations moving forward.
Recharge has a great back end and very clear logic, which has been easy to match up to our business needs. The help we have received from the Growth and Support teams has been priceless, and enabled us to navigate around roadblocks with innovative solutions.
Super easy to use, real results from the moment we turned it on and the customer service is beyond expectations!
Developer reply ·
Hello to our friends from Industry Beans Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support! Tanu & The In Cart Upsell & Cross-Sell Support Team
Shogun is super easy to use, the drag & drop interface is seamless and we especially love the Snippets section that allows us to design our pages with consistency. Support has been incredible!
