← Merchants

idyl

Belgium

Reviews (7)

★★★★★
Shopify

Developer reply ·

❤️

on Matrixify: Data Export Import · Almost 3 years using the app
★★★★★
Shopify

on Shopify Flow · About 4 years using the app
★★★★★
Shopify

The app was incredibly easy to set up, and more importantly, intuitive to use. Neil was a huge support, helping us tailor the form to reflect our brand seamlessly and ensuring we had everything we needed to get started quickly. The direct integration with our Shopify store and the ability to tag orders has allowed us to automate key steps in our influencer gifting workflow. We’re excited to see how IGF evolves, with a founder this dedicated, it’s clear the best is yet to come.

on IGF ‑ Influencer Gift Form · 16 days using the app
★★★★★
Shopify

Such a strong product and user experience! Extremely smooth and streamlined, great customer service and overall great experience overall .

on Klaviyo: Email Marketing & SMS · Over 4 years using the app
★★★★★
Shopify

We've been using Notch for the months now and couldn't be happier with the results, as it significantly increased our customer satisfaction rate. What sets this app apart is its ability to provide support/assistance to our customers which does not feel automated in any way. In addition, the Notch team constantly goes above and beyond, pushing the boundaries of what's usually possible in automated customer support service. Notch is an invaluable asset to our business, allowing us to provide top-notch customer service without sacrificing the personal touch that sets us apart. If you're looking for an automated support solution that feels anything but automated, I highly recommend giving Notch a try.

on Notch – Customer Support Suite · 8 months using the app
★★★★★
Shopify

this app so catastrophic, always delays, not reliable, no flexibility....are there any plans to improve this app soon? The FAQ feature is strong but the rest is horrible, please update if there will be improvements?

Developer reply ·

Hi there. Thank you for taking the time to leave this review and provide us with this valuable feedback. We are always trying to improve our products for our merchants and take all of our merchant's feedback into consideration. I would recommend getting in contact with us directly to share your feedback on Shopify Inbox so we can share it with our developers for potential future updates. To get in touch with our Support team, please visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request. Thanks again! Marty, Shopify Support

on Shopify Inbox · 29 days using the app
★★★★★
Shopify

So easy to use and great service overall! Love the product and ability to customize the widget and settings.

Developer reply ·

Thank you for the kind review :)

on Tidio: AI Chatbot & Live Chat · Over 1 year using the app