Kurti Connection USA
United States
Reviews (7)
i downloaded this app to launch a new store, with some linked inventory, but then the app was not working properly so decided to delete it, as sson as i deleted app the source store and destination store both got completely messed up. all inventory level for connected products in both stores is either zero or even negative, now i have to adjust and check inventoty update all my 2000+ products. this app should be banned
Developer reply ·
Dear, We're truly sorry to hear about your experience and can completely understand how alarming it must be to see inventory levels unexpectedly changed across so many products. Managing over 2,000 products is no small task, and we understand why this situation would be incredibly frustrating. That said, after carefully reviewing the history of your store, we noticed that the app was initially installed on May 24 and then uninstalled on 7 June and reinstalled on June 10. We also found that the inventory group was configured as a Single Sync after reinstalling setup rather than a Multi Sync setup. Based on our investigation, uninstalling the app itself would not cause inventory levels across connected products to become zero or negative. Given the installation history and the synchronization configuration that was in place, it appears that the inventory setup may not have been configured in the way you intended, which could explain the unexpected results you encountered. We completely understand that, from your perspective, the issue appeared immediately after removing the app, and we don't want to dismiss your concerns. However, we would have genuinely appreciated the opportunity to investigate the situation with you before such a conclusion was reached. Our team is always happy to review configurations, explain how the sync logic works, and help prevent situations like this. Most importantly, we're not interested in debating what happened, we'd much rather help fix it. If you're willing to reach out to us, our team would be glad to review your store configuration in detail and see whether we can assist with restoring or re-syncing inventory to save you from manually updating thousands of products. We sincerely regret the frustration this has caused and hope you'll give us the opportunity to help make things right. Easify Support Team
Great app , I just started using it , but I tried many other apps which were too complicated to use and some were not even able fulfill the need, Basically I was looking for an app which can connect my original Shopify store to another Shopify store which is showcasing only premium products. And this app worked beautifully for that . The Support is impressive.
This app works really well and delivers exactly what it promises. The support team is also very responsive and helpful, resolving any issues quickly. Highly recommended
great app it was working very nicely from past 4 months, all of asudden yesterday there is no back button to go back after we printed labels on print preview page. tried everything , but still not working, please help
Developer reply ·
Hi there! Thank you so much for letting us know that there has been a change. It would definitely be worth reaching out to our Retail support team so we can see if we can confirm if this is expected behaviour and what the new workflow is to exit the print preview page, or if this is something that can be prompted to show again. Please do feel free to reach out via https://shopify.link/vRnL and we can take investigate further for you. Thanks so much! - Natasha, Shopify Support
5/5 We had a fantastic experience working with the MageComp Mobile App Builder team! From the initial setup to the final launch, their support was exceptional. The team was incredibly responsive, knowledgeable, and went above and beyond to accommodate our custom requirements. They patiently guided us through each step and ensured our app was tailored perfectly to our brand and store needs. Highly recommend MageComp for anyone looking for a reliable and efficient mobile app solution. Their dedication and customer service truly set them apart!
Developer reply ·
Hello Nidhi, Thank you so much for your kind words! We're thrilled to hear that our Mobile App Builder team met your expectations and delivered a smooth, customized experience. We truly value your appreciation and recommendation - it’s incredibly encouraging to our entire team. Your feedback inspires us to keep raising the bar and delivering outstanding value with every project. Please know that our team is always here to support you whenever you need us. Warm regards, MageComp team
