Brûlerie du Quai
Canada
Reviews (4)
Growave's dedication to making everything work perfectly and fast is one of many appreciated things that make them a great partner. Awesome service and great web developers make the dream work.
Developer reply ·
Hi the team at Brûlerie du Quai, Thank you for sharing your fantastic 5-star review! We're happy to hear that you're finding our app's functions a valuable all-in-one solution for your needs. 🙏🥰 Your kind words about our customer service team have made our day! We're committed to providing top-notch support and ensuring a seamless experience for our users. It's wonderful to know that you found our team incredibly helpful and responsive. Your support means a lot to us, and we're grateful for the opportunity to serve you. If you ever have more questions or need further assistance, please don't hesitate to reach out. 💗 Janat, Customer Support Manager
This app did not work well with some applications that we had already integrated into our store. Sorry to say, but I had to delete it.
My web site was already working for my direct customer but I had to do manual invoice for my commercial customer that use my product for resale with a margin. It was a lot of work to produce the invoice, send statement, track for payment, I had one employee full time for this administration duty. With the app "customer pricing", I was able to sell to my regular customer and to my wholsale network with special tag and offer them margin on the product. I can with the app, manage different price list, hide or add a prodcut to a customer and do custom price list. Two years ago, I sent every wholesale customer to my web site, they had to log-in and order on-line. It is very easy for us now, they pay directly at the order, they get their invoice and we ship them the merchandise. Its less paper work, and our cashflow is better, they pay net at the order. I reduce the work needed at the administration to put the emphasize on production and customer service. We are more efficient since we add the app "customer pricing" on our web site. The support team did a lot to help me install and start with my different price list. I know I'm not specific but they stay connected with me until I was totally satisfied with the app. It take a little time to understand how the app works and they answer all my question. I had to adapt some of my product option. I have different customized "product.liquid" that add some detail about our product. They helped me by doing some coding to get everything fine. I worke with a lot of support team online but the Bold team is great!
I'm very impressed by the app and by the support from Johannes. I recommend this app if you want to offer your site in multi language. We use french and english and it works great! You can give a look at www.brulerieduquai.com
