My Christmas

Timesact has been fantastic to deal with — always helpful and super quick to respond to any questions I’ve had. Great support and an easy app to work with!

So grateful for the efficient, friendly and fast customer service. This support allowed me to get my offer up and running straight away. Would definitely recommend this app.

I first thought this looked like a great app and it definitely improved my speed. Unfortunately, it also removed half the content from my home page (and I tried twice turning on and off the app with copies of my theme and the same thing happened). I tried contacting support but received a note back saying as it was a free app there is only documentation support. It might be a conflict with something on my site but I would definitely recommend you take a copy of your site just before adding it and check your site carefully after adding.

We had been very happy with this app in previous seasons. Our store opened for the new season last week and unfortunately there have been so many issues. My staff have spent hours trying to connect the receipt printer (a known issue I found out later from the shopify forums), and updated all apps and iPads, and finally got the printers working on Thursday to have them stop working on Sunday. We have also found the scanners to work/stop working throughout these 3 days. Finally, we use to open and close a shift on the till but the ability to do this seems to have disappeared and we are not sure why. During this time we have made a call to Shopify (and received some help but not enough to rectify the printer issue) and also sent an email to support and received some assistance but not enough to maintain the printers working. (At this stage we have only requested support for the printer problems, so cannot speak to Shopify's support for the other issues) I am a Shopify fan but am disappointed and concerned about this apps stability moving forward.