Cryomedics
United States
Reviews (5)
Easyship has become my go-to for Shopify fulfillment. I’ve worked with them across two different companies, and they’ve been a great partner through everything from a complex crowdfunding campaign to ongoing US fulfillment and container imports. With the first company, they helped us fulfill a fairly complicated crowdfunding campaign out of Hong Kong before we moved to their US distribution center. With the second, we’ve used their US distribution operations and had them handle container imports from China. Having that range of support has been a huge benefit. The Shopify integration has been excellent, and communication has been a real standout. A special shout-out to Conor, who has been responsive, helpful, and great to work with. Having a dedicated person who knows your account makes a big difference. I also appreciate the different ways to get help: in-app AI chat, live support chat, and a dedicated account manager. There’s always someone to turn to when a question comes up. Their pricing and access to different shipping options are better than most other fulfillment programs I’ve seen. After working with Easyship across two businesses and some fairly complex logistics, I’m happy to recommend them to anyone looking for a reliable Shopify fulfillment partner.
I've been using this app for awhile for two different companies and really like it, it has a level of automation that makes things a lot easier with the automatic reviews and has a few extra ways to upsell that are included in the app which I appreciate. I think you get a lot for the price and I haven't found too many things that I dislike about it. I will continue to use this and recommend it to people.
So far, I'm really liking the app. I'm using Tidio on two different stores one for an e-commerce and one for a teaching website. Their training model is the best that I found so far, perhaps not quite as intuitive as a ChatGPT but that said they do get pretty granular so I like that. I think that ticket system could be improved, but I don't need it for that. I'm really only here for the chat bot capabilities, and also the integration with the Shopify environment.
Developer reply ·
Thank you for the review! We have messaged to you to find out what we can do to make Tidio ever better!
So far, this is a very easy app to use with a lot of features that aren't stuck behind a paywall. I was trying to do a lot of these things with HTML blocks, but these Rich snippets are really helping do it for me! So far so good and worthy of five star review
Installing the app went pretty quickly and I was very impressed with the support team who helped me via chat for some customization and bug fixing. Khutheja was knowledgeable and really nice to work with. I'm really happy with the setup and end result, now just to get the sales rolling in!
Developer reply ·
Thank you so much for your wonderful review! I'm really glad to hear that the installation went smoothly and that you’re happy with the setup and results. It was a pleasure assisting you with the customization and bug fixes, and I truly appreciate your kind words. If you need help with anything else or have any further questions, please let me know. I'd be happy to assist! Wishing you all the best with your upcoming sales! :) -- Khutheja / Technical Support Specialist