MexicoMiAmor
Germany
Reviews (10)
Flow ist eine große Hilfe um Dinge einzurichten, die sonst kostenpflichtige Apps erledigt haben. Zum Beispiel Tags für bestimmte Bestellungsbedingungen hinzuzufügen, Kundensegmente zu pflegen oder auch Betrugsmaschen zu blockieren. Wahrscheinlich eine der besten Apps, die Shopify selbst herausgebracht hat und hoffentlich noch mit Potential für weitere Funktionen in der Zukunft.
Wir sind sehr zufrieden mit der App. Sie erweitert die Funktionen für Shopify kostenlos, so kann man Suchfilter einführen bzw. die Suche allgemein verbessern und Produktempfehlungen zufügen, die von vielen Themes auch unterstützt werden. Sie läuft ohne Fehler und mit einer guten Menüführung. An dieser Stelle hat Shopify wirklich eine tolle eigene App beigesteuert.
We are very happy with our use of Omnisend for 2 years for our marketing automation emails and other campaigns, we prefer the interface more than the other big competitor for email marketing - you probably know which we have in mind. Karine from support was very quick and helpful, when we had questions.
Developer reply ·
Hello there, Thank you for sharing your positive experience with Omnisend! We're thrilled to hear that you've been satisfied with our platform. It's great to know that you find our interface preferable to others in the market. We're also delighted to hear that Karine from our support team provided you with quick and helpful assistance whenever you had questions. Providing excellent support is a priority for us, and we're glad it made a difference for you. We appreciate your continued trust in Omnisend for your campaigns!
Update: We are using this app since 2022, but reinstalled it (thats why it may show here fewer days in use. We switched now to the Pro Version, which offers Checkout Checkbox for Verification, and this one will also be written as a proof into the order details, which is even more helpful. Review Text from 2022: The app does well in our shop. You can also use it with language versions in "Langify" if you set global custom translations in langify. We also had a conflict with our "GDPR Cookie Banner" app. The solution was to add the "__age_checker-history" cookie as essential in the Cookie app. (some users would have to delete their browser cache to make it work asap) Both times Chris as developer of this app was very helpful and answered quickly.
Louis from the support team helped us so much after we installed the app and checked email verification as an example. We also like the appearance of the app. Until now we use it in free mode, but probably we will test awesome in a while. Thanks!
Just set up the app and I am overwhelmed what I get for free. Daisy from the app support team is wonderful. For sure at the moment there are some options which they could add, but the UX/UI and the current functions are wonderful and show the potential of the development team. This will be one of, or maybe the best loyalty app in some months you will find - depends on the pricing they could set later. If you are an early bird you have some big advantages in my opinion.
Developer reply ·
Hey MexicoMiAmor, Please accept our sincerest gratitude for your thoughtful and detailed review. We would like to let you know that every single word of yours we have taken to our hearts❤️ One of our main goals is to provide our customers the smoothest experience while using BON, and thanks to you, we are motivated a lot to keep up the good work! Don't hesitate to reach out to us via live chat and email at help@bonloyalty.com whenever you need. All the best, Mia BON Team
Edit after Shopify Support contacted me: I changed to 5 stars because the Shopify Support really helped me to fix it. I'm pending in my opinion, if I should give 4 or 5 stars, because such things "happened" while using the app, but I can't say if it's a fault of Google Merchant Center/Search Console or Shopify could give more hints in the App backend, how such things could be solved or a picture by picture story which settings you should enable or disable to prevent issues. But for now it's working good again and 5 stars are good for an app that manages the connection for free and for a support that really helps. Edit: Without a reason the Google Site Crawler starting from February 6th suddenly reads the product price without the added tax value (while the Shopify Google Channel App Feed submits the final product price) of course both values are different which now leads to the "not approved" products in the merchant center...something has to be done from Shopify so that the site crawler catches the customers end price. - Somehow since 2-3 days several products that were listed correct are now not accepted because of "price differences" between feed and site crawling, but the prices mentioned do not exist in our shop. We don't know what's going on and why this price gap happens.
Developer reply ·
Hi there, My name is Jacqui from Shopify Support. Thank you for taking the time to review our app. Your feedback is incredibly valuable. I'm sorry to hear about the issues you are facing with Google. I'm going to follow up with you in an email and see where I can help and resolve your concerns. Jacqui | Shopify Support Specialist
Wow, simply wow! This app can prevent you from fraud. It cancels the order after the order is done & PREVENTS THE CUSTOMERS PAYMENT so you don't pay the payment provider fees. Nick from the Development team also helped us super quickly with some custom rules right from the start for a much lower price than we expected, so we were able to blacklist our main troll customers right in the beginning - I recommend to write to the support before you install the app if you also have this need. :) If I could I would grant 7 stars and more with my review.
The app seems to be very helpful. The support answers with very short waiting times. We will continue to use it.
Developer reply ·
Thanks for the 5-Star review, MexicoMiAmor! We really appreciate you using the app. If you have any questions or issues along the way, please let us know. Best wishes, Kevin
We connected the app because of the positive reviews and recommendations on YouTube videos. It is really easy to manage. Maybe a guided tour for absolute beginners would be a good addition. We ran into an issue with our themes meta fields (no line breaks in translations). They ask for access to analyze the issue in the shop, you have to give them the needed rights. A day later they added "| newline_to_br" to the product.metafields.my_fields section entries and the issue was solved. (better just do not try by your own unless you understand the code and where to put this added code exactly). For me it was a quick and competent support. Thanks a lot, I know, that I chose the right app for my translations!